FAQ

Frequently Asked Questions

Do you ship to my country?

Yes! We ship worldwide to the US, Europe, and over 200 countries. All orders include tracking.

How long will my order take to arrive?

US & Europe: 7–15 business days. Rest of world: 10–20 business days. Orders are processed within 1–3 business days before shipping.

Can I track my order?

Absolutely. You will receive a tracking link by email as soon as your order ships.

What is your return policy?

We offer 30-day returns for a full refund. Items must be unused and in original packaging. See our Returns & Refunds page for details.

What if my item arrives damaged?

Contact us within 7 days with your order number and a photo, and we will send a replacement or refund you — your choice.

Do you offer gift wrapping?

Many of our products arrive in gift-ready packaging. If you need something special, just ask us before ordering!

How do I contact you?

Email us anytime at Support@mysupremegifts.com — we reply within 24–48 hours.