Returns & Refunds

Returns & Refunds

We want you to love your purchase. If something is not right, here is how we handle it.

30-Day Returns

You have 30 days from delivery to request a return for a full refund. Items must be unused and in their original packaging.

Damaged or Wrong Items

Received a damaged or incorrect item? Contact us within 7 days of delivery with your order number and a photo, and we will send a replacement or issue a full refund — your choice.

How to Start a Return

Email us at Support@mysupremegifts.com with your order number and reason for return. We will reply within 24–48 hours with return instructions.

Refunds

Once we receive and inspect your return, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items

For hygiene and safety reasons, certain personal-care items cannot be returned unless faulty.