Terms of Service

Last updated: October 10, 2026

1. Agreement to Terms

By accessing or purchasing from My Supreme Gifts ("we", "us", "our") at mysupremegifts.us, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our store.

2. About Us

My Supreme Gifts is an online gift and self-care store operated from Hong Kong, serving customers in the United States and Europe. For questions, contact us at support@mysupremegifts.com.

3. Products and Pricing

• All prices are in US dollars (USD) and include applicable taxes.
• We reserve the right to change prices at any time without notice. The price charged is the price shown at checkout.
• Product images are for illustration; slight variations in colour or packaging may occur.
• We do not guarantee that product descriptions are error-free. If a product you receive is materially different from its description, contact us for a remedy under our Returns & Refunds policy.

4. Orders and Payment

• We accept Shop Pay, Apple Pay, Google Pay, PayPal, and major credit/debit cards via Shopify Payments.
• An order is confirmed when you receive an order confirmation email. Placing items in your cart does not reserve them.
• We reserve the right to cancel or refuse any order (for example, suspected fraud, pricing errors, or stock issues). If we cancel, you will receive a full refund to your original payment method.
• You must provide accurate billing, shipping, and contact information. We are not responsible for delivery failures caused by incorrect details you provide.

5. Discount Codes and Promotions

• Discount codes (e.g. WELCOME10) are subject to their stated terms, expiry dates, and usage limits.
• Only one discount code may be applied per order unless stated otherwise.
• We reserve the right to withdraw or modify promotions at any time.

6. Shipping

We ship to 27 countries across the US and Europe. Standard shipping is free (14–25 business days); expedited shipping is US$7.95 (7–14 business days). Delivery times are estimates, not guarantees. See our Shipping Policy for full details.

7. Returns and Refunds

We offer 30-day returns on unused items in original packaging. See our Returns & Refunds page for the full policy and how to start a return.

8. Acceptable Use

When using our website you agree not to:

• Violate any applicable law or regulation.
• Attempt to gain unauthorised access to our systems, interfere with the site's operation, or scrape/copy content at scale.
• Submit false or misleading information, including fraudulent reviews.
• Infringe the intellectual property or privacy rights of others.

We may suspend or terminate access for users who breach these terms.

9. Reviews and User Content

• By submitting a review or other content, you grant us a non-exclusive, royalty-free, worldwide licence to display and use it on our website and marketing.
• You confirm your review reflects your genuine experience and does not contain unlawful, offensive, or misleading content.
• We moderate reviews and may remove content that violates these terms, but we are not obliged to pre-screen every submission.

10. Intellectual Property

All content on this site — including text, images, logos, videos, and design — is the property of My Supreme Gifts or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

11. Product Use Disclaimer

Our beauty and wellness products are for personal, non-medical use only. They are not intended to diagnose, treat, cure, or prevent any disease. Results vary by individual. If you have a medical condition, are pregnant, or have sensitive skin, consult a qualified professional before use.

12. Limitation of Liability

To the maximum extent permitted by law, My Supreme Gifts shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the product in question.

13. Indemnification

You agree to indemnify and hold harmless My Supreme Gifts from any claims, damages, or expenses arising from your breach of these terms or misuse of our website or products.

14. Governing Law and Disputes

These terms are governed by the laws of Hong Kong. Any dispute shall first be addressed by contacting support@mysupremegifts.com — we aim to resolve issues fairly and promptly. If a dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

15. Changes to These Terms

We may update these Terms of Service from time to time. Material changes will be reflected by the "Last updated" date above. Continued use of the store after changes constitutes acceptance of the revised terms.

16. Severability

If any provision of these terms is found unenforceable, the remaining provisions continue in full force and effect.

17. Contact

Questions about these terms? Email us at support@mysupremegifts.com. We typically reply within 1–2 business days.